We have noticed that if you hurry through sending cats off to Sanctuary they can over lap and all the points don’t add in as they should. We advise slowing down between sending cats. SL lag plays a part in getting the message to the server and to the cat to play there going away animation. Its a little thing but it is the only way to be sure you get all the points that you are due.
If you look through your sanctuary and find an adding error contact Kay Rembrandt either by IM or by Note card asking for a audit or math recheck on your Sanctuary and we will be happy to get it looked at.
What’s a Keeper? A Keeper is a trusted friend or partner that you want to give a bit of control of your cats to. This is someone who can have a bit more access to the menu, to help control motion or range. They are not the OWNER of the cat.
Owners have full control over the menu.
Keepers have limited control they can Sync a cat, Options, Motion, Interacts and see the Stats and Parents. Under Options you can see Text and Effects that you can turn on and off. Under Motion you can send cats to there home or turn Motion on and off.
What to do if you made yourself a Keeper and your really the Owner of the cat. Ask in the group for a CSR and explain that you accidentally set your self as the Keeper and they will pass the information on and the issue will be resolved. They will need the cat ID.
Please check your food in world we are getting a lot of reports about foods not showing accurate levels in second life. This is due to the food being out of date and needing to be updated to the new food. We would hate to see your cats go hungry because of a false reading showing in Second Life. The older version food will start to have issues reporting the correct levels, it is strongly advised that you rerezz your food if it is an older version you will know because it will vanish with a message asking you to MOOG it.
MOOG what is MOOG what language is this you ask, MOOG is our retrieval system it is where you can get updated items or fix any item that may not be responding as you think it should. MOOG can be found on your dashboard of the log in page. To get a food item sent back simply go to webMOOG~Food and your items are listed in the pull down.
If you need additional help the WK CSR staff is on 24 hours a day and you can ask for help in the group *WK Wild Kajaera*.
*Current Food Version is 2.5.5
– Love is in the air -
In honor of the holiday we have a special eye that is going to be in the genetic mix for the day of February 14, 2014. This is only available to cats that are created on the eve of the 14th through the eve of the 15th. Once a cat has the eye it will be able to pass that eye to its offspring or its grandchild. This eye will be rare being that it will be a short period of time.
A few things that you don’t want to do with your cats.
First and this is very important when you rezz your new cat rezz it with the right group tag on but do NOT deed the cat to the group because then then group owns the cat. You will not be able to get it back with out contacting us for help.
Second if you own the cat, then don’t make your self the keeper. This will make you have a limited menu and you won’t be able to remove it unless you contact us for help.
The cats have a new version number it is 1.3.97 and though there is no script changes to the sacks they are with a new version number of 1.9.341. Many of you have kept the cats updated and we greatly appreciate this because it keeps the cat looking their best.
This update has some important fixes to keeping the cat more together should we say less body separation and a few more poses with the cats using their tongue. When you get time we like to ask everyone to update the cats to this version. Issues that some are still having with babies not going to there Mom was fixed but many are still using the cat version that have that issue.
The MOOG makes it very easy to update and many of out new members may not know what MOOG is, will direct you over to How to Update page. This page is very helpful with how to go about it but if you still have questions our CSR’s will be happy to go over the steps, Just ask in the main group. *WK Wild Kajaera* if your not in the group to get the best help join it here, Copy this link in to the local chat and click join secondlife:///app/group/a754e686-96df-567a-660d-a37c01d7b862/about
Taking a moment out here to write about our wonderful CSR’s and to remind the group that these are the most wonderful people that you could work with. They are funny and clever and love there cats as much as you love yours. Helping you when issues arise for them is also a joy. They want to help you right your cat world as fast as they can.
We know as do they that when something goes wrong in your cat world you want an instant fix for it. Its stressful to worry about your cats, the way our breeders care for their cats shows in the amount of stress they show us when something is not quite right. We do strive to get you a response as quickly as we can and or to fix an issue if there is one, or explain the cause to you about the problem. This being said you might not always like the answer, the cause may be operator error. It may be that time is the only fix. While that may be hard to swallow on your end we would like to ask that you don’t take it out on the CSR’s they are only the messenger as one would say.
We all Love SL or we would not be here but SL has its own faults and from a personal experience there have been times where one can not type into the chat window to respond fast enough and the party on the other and gets frustrated. Take a deep breath our goal is still to maintain the highest level of satisfaction and to do this we will respond to you as fast as we can. We will keep afk times to a minimum and we will handle as many of you as we can but we are only human. We have provided you with many ways of self help as we can think of. If you have exhausted all of those routes you and still are stuck were happy to look into your cat issue for you.
We would also like to point out two things, the first being that the CSR’s have a NON working SL too and just because you know they know the answer we ask that you respect there private time. Second if they want to share some of there private time in the group don’t give them a hard time about that, remember they LOVE there cats and there job.
Huds go off sale today at noon, and the hunt it self ends today. Those of you that started yesterday thank you for all the wonderful feed back seems that this hunt has been a lot of fun for you all and your enjoying the prizes.
If you have bought the WK Hay Large or Small Set and wondered why they were not breaking apart we have finally found the cause and have them fix. If you like to send yours in for an update simply box it up and label it with your Name and Hay Update and we will get your hay items sent out to you with in 24 hours or sooner.
The WK Anniversary Hunt Huds are on sale now at the two main sims. If you’re in to cats and like to spoil them you will not want to miss this hunt it is packed full of great prizes. We know you like to spoil your cats and we have a few new toys for you. F0r those that like the boosters yes there are a few of those in there as well. Hunt starts officially on Saturday at 10:00 AM SLT and Huds will be available till Sunday at noon.
Looking forward to seeing you on the hunt.